We ship all orders via FedEx or UPS. Once your order is shipped from our warehouse, it will arrive at your door in 3 business days or less. Once delivered, please place your Pitaya packs in your freezer immediately.
All orders ship Monday thru Tuesday. Your order needs to be placed before 11:45am (Central Time) to ship out that same day on one of those days. If you order after 11:45am (Central Time) Tuesday, your order will be pushed to the beginning of the next shipping cycle.
When your order is ready to ship, our warehouse packs the order and then creates a FedEx or UPS tracking number which is emailed to you later that same day. If you do not get a tracking number emailed to you, please email us at firstname.lastname@example.org and we will provide you with one. Please also check your email junk folder before contacting us as they sometimes end up there.
For any other shipping questions, please contact us at email@example.com.
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