Shipping

FROZEN PRODUCT ORDERS
• Orders are processed within 1-2 days and ship via Fedex Monday - Wednesday (except certain holidays).
• A tracking number will be emailed the day your order ships to track your orders arrival date.
• If your order is processed outside our ship window, it will be shipped the following Monday.
• Once your order arrives 1 - 3 days after it ships, please note this product ships with dry ice and to open with caution.
• Once opened, place your frozen product in your freezer until ready to use.

DRY POWDER PRODUCT ORDERS
• Orders are processed within 1-2 days and ship via Fedex Monday - Friday (except certain holidays).
• A tracking number will be emailed the day your order ships to track your arrival date.
• To keep this powder fresh longer, please store it in your refrigerator or in a cool dry area away from direct sunlight.

We stand by our products and want you to have the best experience possible. Our products are guaranteed fresh upon arrival or up to 72 hours (for frozen) after your order has shipped. If you are not satisfied with your order, please contact us right away with images and detailed information regarding your order.

Thank You

-Pitaya Foods Family